AI Software Engineer

7 days ago

Gurgaon, Haryana, India Sprinklr Full time

**About Sprinklr: A Pioneer in Unified Customer Experience Management**

Sprinklr is the industry-leading platform for all customer-facing functions, revolutionizing how organizations interact with their customers. Our unified customer experience management (Unified-CXM) approach empowers companies to deliver exceptional experiences across any modern channel, at unprecedented scale.

We are a fast-growing company with over 2,400 employees globally, working with more than 1,000 of the world's most valuable enterprises, including Microsoft, P&G, and Samsung. Our mission is to enable every organization on the planet to make their customers happier, and we're committed to achieving this vision through our innovative products and talented team members.

About the Role:

We're seeking an experienced AI Software Engineer to join our team and contribute to the development of cutting-edge machine learning solutions. As a key member of our engineering team, you will work closely with machine learning engineers, data scientists, and product managers to design, implement, and deploy scalable systems that drive business value.

Responsibilities:

  • Collaborate with cross-functional teams to define project scope, priorities, and timelines
  • Design and implement high-quality, scalable systems using deep learning technologies
  • Develop and maintain large language models and deep learning tools
  • Work closely with machine learning leadership to define and implement technology and architectural strategies
  • Take partial ownership of project technical roadmaps, including planning, publishing schedules, milestones, and technical solution engineering

Requirements:

  • Bachelor's degree in Computer Science or related quantitative field from a Tier 1 college
  • At least 2 years of experience in deep learning, with a distinguished track record on technically fast-paced projects
  • Familiarity with cloud deployment technologies, such as Kubernetes or Docker containers
  • Experience with large language models (GPT-3, Pathways, Google Bert, Transformer) and deep learning tools (TensorFlow, Torch)
  • Working experience of software engineering best practices, including coding standards, code reviews, SCM, CI, build processes, testing, and operations

Preferred Qualifications:

  • Experience in directly managing a team of high-caliber machine learning engineers and data scientists
  • Experience with multi-modal ML, including generative AI
  • Passion for AI and its impact on society

Why Join Sprinklr:

We offer a comprehensive benefits package, including health plans, well-being programs, and financial protection for you and your family. We believe in creating a culture where everyone feels valued, respected, and empowered to achieve their personal and professional best. Our values include diversity, equity, and inclusion, and we're committed to ensuring that every employee feels like they belong and can thrive in our inclusive workplace.

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