Food Service Manager

1 week ago


Mumbai, Maharashtra, India Accor Full time
Company Overview

Fairmont Hotels & Resorts is a world-renowned hospitality group with a portfolio of over 90 exceptional hotels. Our properties are known for their unique blend of elegance and sophistication, offering guests an unforgettable experience.

We take great pride in our commitment to sustainability and responsible tourism practices, setting us apart from the rest. As a member of Accor, one of the world's leading hospitality groups, we offer a wide range of benefits and opportunities for growth and development.

Job Summary

We are seeking a highly skilled and experienced Food Service Manager to join our team. The successful candidate will be responsible for providing exceptional service to our guests, ensuring seamless operations, and maintaining the highest standards of quality and hygiene.

Responsibilities
  • Assist in greeting and seating guests, creating a warm and welcoming atmosphere.
  • Maximize sales opportunities through product knowledge and suggestive selling techniques.
  • Take orders clearly and accurately, ensuring effective communication between front-of-house and back-of-house teams.
  • Supervise the team to deliver high-quality service, exceeding guest expectations.
  • Promote restaurant specialties and adhere to established standards.
  • Maintain clean and tidy working areas, adhering to health and safety protocols.
Qualifications
  • Project a professional image at all times, demonstrating excellent interpersonal skills.
  • Demonstrate understanding of luxury guest expectations and a desire to exceed them.
  • Initiate contacts and establish rapport easily, building strong relationships with guests and colleagues.
  • Organize time and work efficiently, prioritizing tasks effectively.
  • Possess excellent verbal and written communication skills.
  • Show willingness to undertake further development, embracing new challenges and opportunities.
  • Hold a valid Food Hygiene certificate.
Benefits

We offer a competitive salary of $55,000 - $65,000 per annum, depending on experience. Additionally, you will enjoy a range of benefits, including:

  • Opportunities for career growth and development within Accor.
  • A comprehensive training program to enhance your skills and knowledge.
  • A generous employee discount scheme, allowing you to enjoy exclusive rates at our properties worldwide.
  • A flexible and supportive work environment, promoting work-life balance and well-being.
Location

This role is based in a luxurious hotel location, offering easy access to public transportation and amenities. We welcome applications from candidates who are willing to work weekends and public holidays as part of this role.



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