Housekeeping Team Member
4 weeks ago
At AccorHotel, we're committed to delivering exceptional guest experiences that exceed expectations. As a Housekeeping Team Member, you'll play a vital role in ensuring our hotel's rooms and public areas are clean, comfortable, and hazard-free.
Key Responsibilities:
Room Cleaning and Maintenance
- Clean and prepare guest rooms, bathrooms, and common areas to the highest standards, paying attention to detail and ensuring a seamless guest experience.
- Maintain a high level of cleanliness and organization in all areas, adhering to hotel standards and guidelines.
- Report any maintenance or repair issues to the relevant teams in a timely manner, ensuring minimal disruption to guests.
Guest Services
- Provide exceptional customer service, responding to guest queries and resolving issues promptly and efficiently.
- Interact with guests in a friendly, professional, and welcoming manner, building positive relationships and ensuring a memorable stay.
Teamwork and Communication
- Collaborate with housekeeping and other hotel teams to ensure seamless coordination and effective communication, maintaining a positive and supportive work environment.
- Participate in training and development opportunities to enhance skills and knowledge, contributing to the hotel's continuous improvement and growth.
Qualifications and Requirements
We're looking for a warm and caring individual with previous housekeeping experience, who is able to anticipate and focus attention on guest needs. Key skills include:
- Excellent organizational and time management skills.
- Ability to work independently and as part of a team, with a strong focus on customer service.
- Flexibility and adaptability, with a willingness to learn and grow with the hotel.
Work Environment and Benefits
We offer a competitive salary range of $40,000 - $55,000 per year, depending on experience and qualifications. As a full-time employee, you'll enjoy a range of benefits, including:
- Accommodation and meal discounts.
- Access to training and development programs.
- A supportive and inclusive work environment.
Location and Remote Work
This role is based in our hotel location, with no remote work options available.
Employment Type and Hours
This is a full-time position, with regular working hours and a 40-hour workweek.
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