Operations Support Specialist
4 weeks ago
Operations Administrative Role Overview
The operations administrative role at ASSPL - Delhi - C76 provides critical support to the management team in a variety of administrative tasks. This role is ideal for individuals with experience in human resources and a strong understanding of Microsoft Office applications.
Key Responsibilities:
- Clear flags in systems and assess attendance points for associates for unexcused absences.
- Collect and organize time-off request forms for Amazonians from managers and associates, obtaining approvals as required.
- Ensure accurate coding of time paid not worked and time not paid, not worked, including vacation, paid personal time, voluntary time-off, and lack of work.
- Make points corrections for staffing agency associates as directed by Amazon Human Resources and site leaders.
- Identify, track, and reconcile missing punches, including in, out, and lunch punches.
- Clear discrepancies associated with Time Off Task flags with manager approval.
- Enter punches for orientation time for staffing agency new hires.
- Input corrective action documentation into Amazon GAPS system.
- Research associates' counseling history to confirm correct levels for next counseling and provide performance history summaries for managers.
- Submit counselings for Amazonians and staffing agency associates, tracking approval and printing for managers.
- Print and organize attendance counselings sent by HR for managers to deliver.
- Print and post rates throughout shifts for all associates on a set schedule.
- Answer questions on points, vacp, and pers balances, escalating discrepancies to HR and resolving as needed.
Additional Responsibilities:
- Assist with safety and dock audits, and/or type and publish them for managers.
- Assist managers in running and tracking production reports, updating operations reports as needed, and working on projects for creating reports.
Basic Qualifications:
- Experience in human resources.
- Bachelor's degree is minimum.
Preferred Qualifications:
- Knowledge of Microsoft Office, including Outlook, Word, and Excel.
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