Digital Operations Assistant

7 days ago


Thiruvananthapuram, Kerala, India beBeeITSupport Full time ₹ 5,00,000 - ₹ 7,50,000

Job Overview

As an IT Support Specialist, you will be responsible for providing technical assistance to users, troubleshooting issues, and maintaining digital systems.

The ideal candidate will have a strong foundation in IT, excellent problem-solving skills, and the ability to work independently.

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  • Key Responsibilities:
  • Provide remote technical support for IT-related issues, file sharing, and troubleshooting
  • Offer expert advice on IT, data storage, payroll software, and email organization
  • Streamline email management, cloud storage, data organization, and software license tracking
  • Ensure data security through antivirus, firewall systems, and safe IT practices
  • Maintain and update the company website regularly
  • Create and maintain an Excel-based career tracking sheet and organize resumes received via the website
  • Maintain and update the company profile with latest news and project content
  • Review and implement OneDrive file organization across the team; perform monthly staff OneDrive checks and submit weekly reports
  • Publish quarterly project content on website

Requirements:

  • Proven experience in IT support, cloud storage, and website management
  • Familiarity with Wix, Office 365, OneDrive, and Google Workspace
  • Knowledge of general cybersecurity best practices
  • Strong organizational skills and attention to detail
  • Ability to work independently and deliver within deadlines
  • Tamil-speaking

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