Staff Technical Support Engineer, Endpoint Security

3 weeks ago


Bengaluru, Karnataka, India Palo Alto Networks Full time

About this Role

We are seeking a highly skilled Technical Support Specialist to join our Endpoint Security team. As a Technical Support Specialist, you will be responsible for providing technical support to our customers and partners, ensuring that their endpoint security needs are met.

Your Key Responsibilities

  • Provide technical support to customers and partners via phone, email, and chat.
  • Collaborate with internal teams to resolve complex technical issues.
  • Develop and maintain technical documentation and knowledge base articles.
  • Participate in on-call rotation to provide 24/7 support.

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual with a passion for endpoint security, we encourage you to apply.



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