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Customer Service Representative

1 month ago

Mumbai, Maharashtra, India High Fly Dream Full time

We are seeking a dedicated and detail-oriented Customer Service Representative to provide exceptional support to our customers. The ideal candidate will have a strong understanding of fare rules, ticketing processes, and travel regulations.

Key Responsibilities:

  • Handle customer inquiries and provide accurate information regarding flight schedules, fares, and available seats.
  • Assist passengers with check-in procedures and boarding processes.
  • Resolve customer complaints and provide suitable solutions.

Requirements:

  • Graduate or undergraduate degree in a relevant field.
  • Strong understanding of fare rules, ticketing processes, and travel regulations.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Excellent communication and problem-solving skills.