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About Practo
At Practo, we're on a mission to simplify healthcare for billions of people around the world. We're a team of passionate individuals who believe in the power of technology to improve lives.
Job Overview
We're looking for a skilled Implementation Specialist to join our team. As an Implementation Specialist, you'll play a critical role in planning and tracking implementations, managing teams, and attending customer meetings.
Key Responsibilities
- Plan and track implementations to ensure successful project delivery
- Manage teams to achieve project goals and objectives
- Attend customer meetings to understand their needs and provide solutions
- Monitor and improve customer satisfaction (CSAT) metrics
Requirements
- Minimum 4 years of implementation experience
- Knowledge of Hospital Information Management Systems (HIMS) is an added advantage
- Good negotiation skills and ability to travel
- Customer management skills
What We Offer
At Practo, we offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.