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Healthcare Implementation Specialist

1 month ago


Bengaluru, Karnataka, India Practo Full time

About Practo

At Practo, we're on a mission to simplify healthcare for billions of people around the world. We're a team of passionate individuals who believe in the power of technology to improve lives.

Job Overview

We're looking for a skilled Implementation Specialist to join our team. As an Implementation Specialist, you'll play a critical role in planning and tracking implementations, managing teams, and attending customer meetings.

Key Responsibilities

  • Plan and track implementations to ensure successful project delivery
  • Manage teams to achieve project goals and objectives
  • Attend customer meetings to understand their needs and provide solutions
  • Monitor and improve customer satisfaction (CSAT) metrics

Requirements

  • Minimum 4 years of implementation experience
  • Knowledge of Hospital Information Management Systems (HIMS) is an added advantage
  • Good negotiation skills and ability to travel
  • Customer management skills

What We Offer

At Practo, we offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.