Sales and Operations Director
2 days ago
Cult Stores is seeking an experienced and passionate Sales and Operations Director to lead our Retail team.
Key Responsibilities:- Oversee the overall performance of stores under your management, driving results-oriented strategies to enhance customer satisfaction, meet sales targets, and manage teams effectively.
- Lead business expansion initiatives, focusing on key performance indicators to achieve success.
- Maintain outstanding store environments and visual merchandising standards through daily checklists.
- Ensure exceptional customer service by developing business strategies to expand store traffic and enhance store business.
- Analyze buying trends, customer requirements, feedback, and market developments & sales, providing actionable insights for informed decision-making.
- Hire, train, and develop a high-performing store team, empowering them to excel in their roles.
- Conduct personnel performance appraisals to assess training needs and build career paths, fostering a culture of growth and development.
- Maintain store administration, ensuring compliance with policies and procedures, while motivating the team through incentives, rewards, and recognition.
- Control store expenses and inventory & cash shortages at the stores, opening new stores as per timelines and standards.
- A minimum of 5-8 years of experience in a similar role within a high-volume retail environment.
- Strong communication, interpersonal, and leadership skills.
- Ability to work independently and as part of a team to meet key objectives.
- Passion for sports and fitness, along with a commitment to excellence.
- Bachelor's or master's degree in business administration or hospitality.
- A competitive salary and benefits package.
- The opportunity to work in a fast-paced and dynamic environment.
- Partnership with a team that is passionate about sports and style.
- The chance to make a meaningful impact on the customer experience.
Delhi NCR
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