SAP Cloud Infrastructure Engineer

3 weeks ago


Bengaluru, Karnataka, India SAP Full time

About the Role

We are seeking an SAP Cloud Infrastructure Engineer to join our team in Bangalore. As a key member of our S/4HANA Service Engineering & Delivery department, you will be responsible for the complete life cycle management of SAP's S/4HANA Cloud Software as a Service (SaaS) solutions.

Key Responsibilities

  • Ensure delivery of activities within defined SLAs for the customer/internal landscapes, including working with various internal stakeholders.
  • Sound knowledge of BASIS activities like Client Administration, System Refresh/Copy, and application update/upgrade.
  • Increase automation along with stabilization improvements to help Operations reduce manual effort and cost structure, and deliver faster services to customers.
  • Drive issue resolution together with the team and utilize the expert network.
  • Hands-On knowledge on HANA db administration, including handling ABAP/HANA performance issues and root cause analysis.
  • Knowledge on working on Cloud Environment is an added advantage.
  • Knowledge on working on Linux.
  • Basic understanding and working knowledge of scripting is an added advantage.
  • Knowledge on SPC and TIC Tools will be an added advantage.
  • SAP Web-dispatcher & Load balancer functionality experience.

About You

  • 4 - 6 years of relevant experience in Basis & HANA DB Administration along with SAP NetWeaver Technology.
  • Exposure to ITIL/ITSM processes, ITIL certification preferred.
  • Strong Communication and Coordination skills.
  • Understanding of SaaS and Cloud offerings or products, and related processes is an advantage.
  • Holistic understanding of SAP Basis, HANA, Linux OS, Virtualization and other Infrastructure areas like Storage and Network.
  • Ability to work on weekends and off-hours as required.


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