Salesforce Data Analyst
4 weeks ago
Role Summary:
Flowserve is seeking a skilled Salesforce Administrator to support the organization's data modeling and reporting needs. As a key member of the IT team, you will be responsible for maintaining custom objects, record types, fields, page layouts, formulas, data validation, rules, flows, email alerts, approval processes, and other Salesforce features.
Responsibilities:
- Execute and process data change and data import requests in a timely and efficient manner.
- Identify and communicate data integrity issues to the team and participate in their resolution.
- Plan and analyze user requirements to design and manage complex workflow rules and data validation.
- Stay up-to-date on new Salesforce products, features, and functionality through certifications, training modules, and industry user groups.
- Utilize strong organizational skills to prioritize multiple assignments and meet milestones.
- Provide ongoing maintenance, configuration, administration, training, and support of the Salesforce platform, including Chatter Groups.
- Monitor and manage support requests in the pipeline, escalating conflicts to management for proper triage and prioritization.
- Collaborate with the development team to support the Salesforce administration of integration layers between Salesforce, ERP, SAP ERP, and other home-grown systems.
Requirements:
- Bachelor's degree in information systems, computer science, or a related discipline with an information technology focus.
- 3+ years of experience as a Salesforce administrator.
- Proficiency in maintaining custom objects, record types, fields, page layouts, formulas, data validation, rules, flows, email alerts, approval processes, and other Salesforce features using best practices.
- Ability to assist with data modeling of large data sets to create reports, including sales pipeline, revenue forecasting, and other metrics.
- Development experience using JavaScript and SOQL is a strong plus.
- Strong experience in Salesforce analytics, including reporting and dashboards.
- Familiarity with Salesforce Lightning Flows, Validation Rules, Security, and data governance.
- Experience in providing admin support in a Salesforce Org with inbound/outbound API integrations.
- Highly skilled in using SOQL via Data Loader, Data migration tools, Workbench, Ant, MS Excel complex data mapping, VLOOKUPs, and other tools.
- Strong analytical and troubleshooting skills.
- Ability to work independently and as a team when required, with excellent communication skills (oral and written).
- Problem-solving mindset and attention to detail.
- Self-directed and motivated individual with a passion for delivering high-quality results.
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