Indoor Amusement Center Operations Manager
2 days ago
SkyJumper Sports and Amusements Pvt Ltd is a rapidly expanding Indoor Amusement Center chain dedicated to delivering world-class entertainment experiences.
About the Role
We are seeking an experienced Center Manager to oversee all aspects of operations for our outlets, ensuring seamless day-to-day management of activities, staff, and customer interactions.
Key Responsibilities
- Daily Operations: Oversee and manage all activities, equipment, and resources to maintain a smooth operation.
- Customer Service Excellence: Ensure every guest has a positive experience by handling concerns promptly and maintaining high customer satisfaction.
- Team Management: Recruit, train, schedule, and motivate a team of floor staff, including shift supervisors and part-time employees, fostering a positive and collaborative work environment.
- Sales and Revenue Growth: Drive revenue growth by managing ticket sales, promotions, upselling opportunities, and cross-selling within the center.
- Inventory and Maintenance: Oversee stock levels, equipment upkeep, and daily maintenance, coordinating with vendors as necessary to ensure the center is fully operational and visually appealing.
- Health & Safety Compliance: Maintain a safe environment for guests and staff, adhering to all health and safety regulations, and ensuring all safety protocols are followed.
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