IT Support Specialist

21 hours ago


Bengaluru, Karnataka, India MUFG Global Service (MGS) Full time

About MUFG Global Service (MGS)

MUFG Global Service Private Limited (MGS) is a 100% subsidiary of MUFG, with offices in Bengaluru and Mumbai. MGS India has been set up as a Global Capability Centre / Centre of Excellence to provide support services across various functions such as IT, KYC/AML, Credit, Operations etc. to MUFG Bank offices globally.

Job Overview

This role will be located in Bangalore, India. The successful candidate will be responsible for providing technology support, troubleshooting risks and issues, attaining required technology entitlements for business operations, and ensuring technology alignment across the organization and requirements.

Main Responsibilities:

  • Request bank issued hardware for new MESI team members and submit requests for initial entitlements and appropriate technology access.
  • Develop and maintain systems inventory for the GlobalFI EDD Ops MESI team.
  • Manage access entitlements to networks, operating systems, applications, and team SharePoint sites in line with MUFG's Access Control Standard.
  • Perform periodic User Access and Rights review and submit requests for access deactivation upon resignation, transfer, or termination of a team member.

Requirements

The ideal candidate will have excellent knowledge of Microsoft Office Suite, proficiency working with Excel Macros and SharePoint, and strong leadership and management skills that build solid working relationships within the Bank. A minimum of 3 to 5 years IT support experience, preferably in a Financial Crimes Risk Management environment, is required. Experience within a technology organization in the financial services industry is preferred.

What We Offer

MUFG Global Service (MGS) offers a competitive salary of ₹1,200,000 - ₹1,800,000 per annum, depending on experience and qualifications. Additionally, we offer a range of benefits including medical insurance, retirement plans, and career development opportunities.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced IT professional looking for a challenging role in a dynamic organization, please apply now.



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