Staff Engineer, Enterprise Support Specialist
1 month ago
NVIDIA is seeking a highly skilled Staff Engineer to join our team. As a Staff Engineer, you will play a critical role in upholding the performance, integrity, and security of our databases and enterprise applications.
Key Responsibilities- Plan and implement database and application security controls
- Develop and maintain operational guidelines and workflow definitions
- Collaborate with cross-functional teams to determine user requirements and monitor security protocols
- Manage access to environments and configure permissions to ensure data integrity and confidentiality
- Contribute to the engineering of support models and solutions on a global scale
- Identify and propose future processes across all NVIDIA product areas
- Execute plans to enhance day-to-day operational efficiency
- Perform regular database maintenance and address performance issues
- Collaborate with development teams to optimize queries and application performance
- Provide comprehensive support for Exchange, SharePoint, and Active Directory management
- Manage Enterprise applications such as JIRA, Service Now, and Confluence
- Maintain various databases including Oracle, SQL Server, and MySQL
- Automate scripts for Exchange, AD, and Enterprise Applications
- Ensure data security, manage access, and conduct backup/recovery tasks
- Bachelor's degree in computer science, information technology, or a related field (or equivalent experience)
- Broad knowledge and understanding of DB applications and infrastructure
- Experience with Exchange-related issues and requests
- Config management for enterprise applications and business applications
- Previous experience with TDE encryption and troubleshooting Kerberos issues; strong experience with Azure Cloud support and migration tasks is preferred
- Ability to provide support in a 24 x 7 environment
- Demonstrated ability to assess business needs, creatively approach solutions, decide, and influence appropriate courses of action
- Experience with ticketing tools JIRA, Service Now, etc. for reporting and analyzing data for effective outcomes
- 8+ years of experience in information technology enterprise and infrastructure engineering role
- Excellent interpersonal and leadership skills
- Track record of delivering high availability in complex, global environments
- Wide degree of creativity and latitude to adjust to rapidly changing plans and circumstances
- Experience working in a hybrid on-prem and public cloud environment
NVIDIA is committed to fostering a diverse work environment and is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law.
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