Customer Relationship Development Specialist

3 weeks ago


Delhi, Delhi, India Sheopal's Full time

**Key Responsibilities:**

  • Call upon existing and potential customers to inform, convince and sell Sheopal's products and services.
  • Develop and sustain solid relationships with customers to encourage repeat business.
  • Accurately record details of customer's purchase orders and process customer purchases.
  • Gain comprehensive product knowledge to enhance performance.
  • Refer customer requests/complaints to designated departments and follow-up to ensure action has been taken.

**Ideal Candidate Profile:**

  • Fluency in Telugu, Kannada and Malayalam is a must.
  • Excellent problem-solving skills and the ability to handle outbound and inbound calls.
  • Knowledge of writing emails and call handling.
  • Candidates with 0-2 years of experience in customer service are encouraged to apply.


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