Customer Relationship Development Specialist
3 weeks ago
**Key Responsibilities:**
- Call upon existing and potential customers to inform, convince and sell Sheopal's products and services.
- Develop and sustain solid relationships with customers to encourage repeat business.
- Accurately record details of customer's purchase orders and process customer purchases.
- Gain comprehensive product knowledge to enhance performance.
- Refer customer requests/complaints to designated departments and follow-up to ensure action has been taken.
**Ideal Candidate Profile:**
- Fluency in Telugu, Kannada and Malayalam is a must.
- Excellent problem-solving skills and the ability to handle outbound and inbound calls.
- Knowledge of writing emails and call handling.
- Candidates with 0-2 years of experience in customer service are encouraged to apply.
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