Operations Tech Specialist
4 weeks ago
Unlock Your Potential with American Express
We're seeking a skilled Operations Tech Specialist to join our team. As a key member of our Quality Assurance team, you'll play a critical role in ensuring the quality of our products and services.
About the Role
As an Operations Tech Specialist, you'll be responsible for conducting Release Testing on Enterprise and GSG critical initiatives. You'll work closely with cross-functional teams to identify and resolve defects, ensuring that our products meet the highest standards of quality.
Key Responsibilities
- Plan and execute User Acceptance Testing (UAT) activities for front-end, user-focused applications
- Track and monitor defects, ensuring timely resolution and communication with stakeholders
- Prepare testing-related documentation and identify potential risks
- Collaborate with internal business partners, technical partners, and vendors to ensure seamless project execution
Requirements
- Bachelor's or Master's degree from a recognized university
- Excellent understanding of MS Excel, PowerPoint, and data analysis
- Basic understanding of XMLs, JSON, and Postman
- 2-3 years of experience in User Acceptance Testing/Quality Assurance (QA) role
- Effective verbal and written communication skills
- Basic coding experience in automation frameworks using Selenium/Jscript (preferred)
What We Offer
- Competitive base salaries and bonus incentives
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite, or virtual arrangements
- Generous paid parental leave policies
- Free access to on-site wellness centers and confidential counseling support
About American Express
We're an equal opportunity employer, committed to diversity and inclusion. We're proud to offer a workplace where everyone feels valued, respected, and empowered to succeed.
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