Customer Experience Director
1 month ago
At KEERTHI, we're seeking a seasoned professional to lead our customer relations team.
Key Responsibilities:
- Provide coaching and guidance to team members to ensure they meet individual performance goals.
- Establish performance benchmarks and hold team members accountable.
- Resolve customer conflicts and handle escalation procedures effectively.
Requirements:
- Bachelor's degree or equivalent experience.
- Minimum 3+ years' experience in customer service.
- Excellent written and verbal communication skills.
- Proficiency in Microsoft Office suite.
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Director of Customer Experience
1 day ago
Bengaluru, Karnataka, India FRND Full timeAbout FRNDAt FRND, we're looking for a skilled Customer Experience Director to lead our team and deliver exceptional customer results. The salary for this role is estimated at around $80,000 per year.The Job Description:We're seeking a motivated leader who can inspire and guide a team to meet their goals and maintain high morale. Key responsibilities...
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Creative Visual Experience Lead
1 day ago
Bengaluru, Karnataka, India beep experience Full timeAbout UsWe are a media neutral collective of passionate storytellers, curating brand experiences globally. Our team is always ready with laptops and a spare set of clothes, driven by our love for what we do.The RoleWe are looking for an Art Director - Graphic Design to join our team in Bangalore, reporting directly to the Creative Head. This role will...
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Product Director
4 weeks ago
Bengaluru, Karnataka, India ADCI - Karnataka Full timeAbout the RoleAs a Product Director - Customer Experience at ADCI - Karnataka, you will be responsible for leading our product strategy and vision, leveraging internal data and external analysis to drive business growth. Your expertise in product management, user experience, and software development processes will be crucial in defining creative,...
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Bengaluru, Karnataka, India Palo Alto Networks Full timeCompany OverviewPalo Alto Networks is a leading cybersecurity company that provides innovative solutions to protect our digital way of life. We are committed to building diverse teams and creating a customer-obsessed culture.Our mission is to be the cybersecurity partner of choice, and we achieve this by delivering exceptional customer experiences. We...
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Customer Support Director
1 month ago
Bengaluru, Karnataka, India Tresata Full timeJob Title: Customer Support DirectorSummary: As a Customer Support Director at Tresata, you will oversee the entire customer support function, ensuring timely and effective resolution of customer issues. You will lead a team of support representatives, providing guidance and mentorship to ensure high performance and customer satisfaction.Key...
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Digital Experience Director
10 hours ago
Bengaluru, Karnataka, India Cvent Full timeCvent, a leading technology provider for meetings, events and hospitality, is seeking an experienced Digital Experience Director to join their UX team. As part of this role, you will be responsible for crafting compelling narratives that guide users through Cvent's products and provide them with the information they need when they need it.About the...
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Customer Experience Director
2 days ago
Bengaluru, Karnataka, India Vodafone Full timeAbout the RoleWe are seeking an experienced Customer Success Manager to join our Vodafone team. In this role, you will be responsible for delivering exceptional customer service and driving revenue growth by building strong relationships with our key customers.Job SummaryThe Customer Success Manager will be the primary point of contact for a portfolio of...
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Director of Employee Experience
3 weeks ago
Bengaluru, Karnataka, India Astrome Technologies Full timeAbout Astrome TechnologiesAstrome Technologies is a leading organization seeking a seasoned professional to fill the role of Director of Employee Experience.
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User Experience Design Director
2 weeks ago
Bengaluru, Karnataka, India Blue Yonder Full timeJob OverviewWe are seeking an experienced User Experience (UX) Design Director to lead our design team and drive business growth through innovative design solutions.
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Customer Service Director
2 weeks ago
Bengaluru, Karnataka, India Karma Group Global Full timeJob Description:We are seeking a seasoned Customer Service Director to spearhead our customer service and reservations team. As a highly motivated leader, you will oversee the delivery of exceptional customer experiences across all touchpoints, driving customer satisfaction and loyalty.Key Responsibilities:Lead and develop a high-performing team of customer...
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Customer Operations Director
3 weeks ago
Bengaluru, Karnataka, India Lenovo Full timeJob DescriptionWe are seeking a highly skilled Customer Operations Director to join our team at Lenovo. As a key member of our operations department, you will be responsible for overseeing the end-to-end customer experience, ensuring seamless order management, and driving financial performance.Responsibilities:Lead the development and implementation of...
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Customer Service Director
2 weeks ago
Bengaluru, Karnataka, India Karma Group Global Full timeAt Karma Group Global, we are seeking a highly skilled Customer Service Director to lead and oversee our customer service and reservations team.The ideal candidate will have a proven track record in customer service management, strong leadership skills, and a passion for ensuring exceptional customer experiences. This role is crucial in driving customer...
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Senior Creative Director of Brand Experience
2 weeks ago
Bengaluru, Karnataka, India Bread Financial Full timeJob Overview:Bread Financial is seeking a talented Senior Creative Director of Brand Experience to lead the development of innovative and engaging brand experiences that drive business results. The ideal candidate will have a proven track record of success in creating memorable and effective brand experiences across multiple channels.About the Role:The...
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Director of Customer Experience Optimization
4 days ago
Bengaluru, Karnataka, India Tars Full timeAbout TarsWe're a technology company that empowers businesses to automate and streamline customer interactions. Our innovative AI chatbots enhance user experiences, simplifying complex processes for clients worldwide.Our dynamic work culture combines professional growth with a commitment to innovation, fostering an environment where employees feel valued,...
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Customer Experience Quality Manager
2 weeks ago
Bengaluru, Karnataka, India PhonePe Full timeAt PhonePe, we are committed to delivering exceptional customer experiences across all our touchpoints. To achieve this goal, we are seeking a highly skilled and experienced Customer Experience Quality Manager to join our team.The ideal candidate will be responsible for developing and implementing quality assurance programs that ensure our customer support...
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Digital Experience Director
2 weeks ago
Bengaluru, Karnataka, India Target Full timeAbout Target:As a Fortune 50 company, Target is a leading retailer with over 400,000 team members worldwide. We have a proven strategy and a timeless purpose that has enabled us to achieve success.Target Creative OverviewOur in-house creative agency, Target Creative, is dedicated to bringing the Target brand to life. We deliver dynamic, inventive, and...
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Creative Director
6 days ago
Bengaluru, Karnataka, India talentgen advisory LLP Full timeAbout the Client:">The client is an AI-based platform that empowers companies to activate, engage, monetize, and retain their customers through user-friendly software solutions.">Job Summary:">We are seeking a highly skilled Creative Director - User Experience to lead our design efforts and create seamless user experiences for our clients.">Key...
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Operations Director
1 week ago
Bengaluru, Karnataka, India CapFront Technologies Full timeCompany Overview: CapFront Technologies is a leading technology company that values innovation and customer satisfaction.Salary: ₹15,00,000 per annum (estimated), commensurate with experience and qualifications.Job Description: As an Operations Director - Customer Onboarding, you will be responsible for leading the onboarding process for new customers...
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Digital Experience Design Director
10 hours ago
Bengaluru, Karnataka, India Talent500 Full timeJob DescriptionTalent500 is seeking a highly skilled Digital Experience Design Director to join our team. As a key member of our design department, you will be responsible for leading the full design process, creating user experience goals, priorities, and results that align with business objectives.About the RoleYou will own multiple projects from start to...
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Director of Global Customer Marketing
1 month ago
Bengaluru, Karnataka, India IPL Labcorp Laboratories India Private Limited Full timeJob Title: Associate Director, Customer MarketingAbout the Role:IPL Labcorp Laboratories India Private Limited seeks an experienced Associate Director, Customer Marketing to lead the development and execution of marketing strategies across the buyer's journey. The ideal candidate will partner with cross-functional teams to drive awareness, strengthen...