Strategic Client Relations Specialist

5 days ago


India WhizCo | Creative Tech and Influencer Marketing Full time

About WhizCo | Creative Tech and Influencer Marketing

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We are a leading creative tech and influencer marketing agency, specializing in immersive brand experiences. Our team collaborates with diverse clients to enhance visibility and engagement.

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Job Overview

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We are seeking a detail-oriented Strategic Client Relations Specialist to join our team. The ideal candidate will excel in managing client relationships while supporting operational activities.

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Key Responsibilities:

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  • Client Relationship Management:">

Serve as the primary point of contact for clients, addressing inquiries and concerns promptly.

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Build and maintain strong relationships with clients to ensure long-term partnerships.

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Understand client needs and provide tailored solutions that align with their goals.

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Project Coordination:

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Collaborate with internal teams (creative, tech, and influencer marketing) to ensure project deliverables meet client expectations.

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Assist in project planning, timeline management, and resource allocation.

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Monitor project progress and provide regular updates to clients.

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Operational Support:

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Assist in the development and implementation of operational processes to enhance efficiency.

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Help manage budgets, timelines, and deliverables for client projects.

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Coordinate meetings and maintain documentation related to client projects and feedback.

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Reporting and Analysis:

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Prepare reports on client feedback, project performance, and operational metrics.

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Analyze data to identify trends and areas for improvement in client servicing and operations.

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Collaboration and Communication:

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Facilitate effective communication between clients and internal teams.

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Participate in team meetings to discuss project status and client feedback.

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Contribute to a positive team culture through collaboration and support.

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Requirements

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Bachelor's degree in Marketing, Business Administration, or a related field.

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1-3 years of experience in client servicing, account management, or a similar role, preferably in a creative or tech environment.

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Strong understanding of influencer marketing and digital trends.

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Excellent verbal and written communication skills.

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Proficient in project management tools and Microsoft Office Suite.

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Strong organizational skills with the ability to manage multiple projects simultaneously.

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A proactive attitude and a problem-solving mindset.

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Salary Range: ₹850,000 - ₹1,050,000 per annum (dependent on experience)



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