Infrastructure Operations Specialist

3 weeks ago


Bengaluru, Karnataka, India Thomson Reuters Full time

About the Role

As a Platform Support Analyst at Thomson Reuters, you will play a critical role in delivering reliable infrastructure and application operations across the application portfolio.

  1. Develop and implement operational strategies to ensure business expectations are met.
  2. Collaborate with application development teams to deliver operational readiness for new applications and features.
  3. Partner with stakeholders to define roadmaps for applications and processes.
  4. Drive continual service improvement and innovation in productivity, software quality, and reliability.
  5. Utilize ITIL processes to manage incidents, problems, and application life cycles.
  6. Support applications built on modern architecture and cloud infrastructure.
  7. Monitor and analyze key metrics to inform business decisions.
  8. Communicate complex technical information to varied audiences.
  9. Contribute to department strategy and drive implementation of goals.
  10. Participate in large-scale initiatives and ensure compliance with internal and external standards.
  11. Ensure documentation and processes are up-to-date.

About You

You will be a strong fit for this role if you have:

  1. 6+ years of experience in operational excellence, delivery management, payroll management, or corporate management.
  2. OR Bachelor's Degree in Computer Science, IT, or related field and 3+ years of operational excellence, delivery management experience.
  3. Knowledge of Java, SQL, and Master Data Management.

What's in it For You?

As a Platform Support Analyst, you will join a team of world-class professionals committed to your growth and development through:

  1. A hybrid work model that balances flexibility and collaboration.
  2. A culture of equality, diversity, and inclusion.
  3. Comprehensive benefit plans and flexible work arrangements.
  4. Opportunities for learning and development.
  5. Contribution to socially responsible initiatives.

At Thomson Reuters, we are proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.



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