Infrastructure Operations Specialist
3 weeks ago
About the Role
As a Platform Support Analyst at Thomson Reuters, you will play a critical role in delivering reliable infrastructure and application operations across the application portfolio.
- Develop and implement operational strategies to ensure business expectations are met.
- Collaborate with application development teams to deliver operational readiness for new applications and features.
- Partner with stakeholders to define roadmaps for applications and processes.
- Drive continual service improvement and innovation in productivity, software quality, and reliability.
- Utilize ITIL processes to manage incidents, problems, and application life cycles.
- Support applications built on modern architecture and cloud infrastructure.
- Monitor and analyze key metrics to inform business decisions.
- Communicate complex technical information to varied audiences.
- Contribute to department strategy and drive implementation of goals.
- Participate in large-scale initiatives and ensure compliance with internal and external standards.
- Ensure documentation and processes are up-to-date.
About You
You will be a strong fit for this role if you have:
- 6+ years of experience in operational excellence, delivery management, payroll management, or corporate management.
- OR Bachelor's Degree in Computer Science, IT, or related field and 3+ years of operational excellence, delivery management experience.
- Knowledge of Java, SQL, and Master Data Management.
What's in it For You?
As a Platform Support Analyst, you will join a team of world-class professionals committed to your growth and development through:
- A hybrid work model that balances flexibility and collaboration.
- A culture of equality, diversity, and inclusion.
- Comprehensive benefit plans and flexible work arrangements.
- Opportunities for learning and development.
- Contribution to socially responsible initiatives.
At Thomson Reuters, we are proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.
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