Salesforce Platform Specialist

4 days ago


Chennai, Tamil Nadu, India beBeeDevelopment Full time ₹ 10,00,000

Job Overview

The Salesforce Developer role involves collaborating with clients to identify business, functional, and technical requirements. This collaboration enables the development of application design, configuration, testing, and deployment strategies.

Key Responsibilities:

  • Implement and customize the Salesforce platform in accordance with client needs.
  • Contribute to the development and execution of testing, training, and documentation initiatives.
  • Participate in the sales cycle as required (solution definition, pre-sales, estimating, and project planning).
  • Produce tangible deliverables (requirements specifications, design deliverables, status reports, project plans).
  • Adhere to best practices when performing operational support, enhancements, bug fixes, and other necessary tasks on the Salesforce platform.
  • Follow standard operating procedures and maintain updated ticketing for events, incidents, requests, changes, problems, etc.
  • Engage in continuous improvement efforts for application design, support, and practice development.
  • Provide technical assistance and end-user troubleshooting for bug fixes, enhancements, and 'how-to' assistance.
  • Escalate Service Desk and NOC ticketing for advanced issue resolution.


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