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Experienced ServiceNow CSM Professional Wanted
3 weeks ago
We are seeking an experienced and skilled ServiceNow CSM Developer to join our team.
- Serve as Subject Matter Expert (SME) for the ServiceNow Customer Service Management (CSM) platform, including Service Portal and reporting solutions.
- Design, develop, and maintain ServiceNow CSM modules and custom applications.
- Build and maintain integrations between ServiceNow CSM and external systems.
- Consult with customers on technology, data flows, and business processes.
- Collaborate with stakeholders to gather requirements and translate them into technical solutions.
Requirements:
- Educational Qualification: Bachelor's or Master's in Computer Science, Information Systems, or Engineering.
- Experience: 6–9 years of total IT experience, with at least 3+ years dedicated to ServiceNow CSM.
- Proven experience in at least one end-to-end ServiceNow CSM implementation.
Benefits:
- Strong hands-on expertise in ServiceNow CSM modules.
- Technical proficiency in JavaScript, AngularJS, HTML/CSS.
- Excellent communication, problem-solving, and analytical skills.
Please note that we value candidates who can work independently and collaboratively as part of a team.