Digital Product Owner
1 month ago
Lead the Way with American Express
We're seeking a skilled Digital Product Owner to join our Global Servicing Group, where you'll play a key role in driving the development and deployment of software and hardware products that support our Credit Specialists in delivering exceptional customer service.
As a Product Owner, you'll be responsible for executing use cases that support the Credit Servicing Engine and Intuitive Servicing Portal, which are critical tools for our team. You'll work closely with stakeholders across the organization to inform the product vision, strategy, features, and prioritization.
Key Responsibilities:
- Partner with stakeholders to inform product vision and strategy
- Develop and execute product roadmap
- Drive functional and UX design process
- Translate product roadmap features into well-defined product requirements
- Prioritize and maintain sprint backlog
- Collaborate with partner delivery teams
- Coordinate communication and escalation of risks and issues
- Manage and prioritize product and platform release cycles
What You'll Need:
- Demonstrated skill in driving results and building relationships
- Significant successful project management experience
- Ability to analyze and interpret data
- Strong analytical and organizational skills
- Ability to work within a geographically dispersed project team
- Strong facilitation skills
- Proficient with MS Tools
We offer a competitive base salary, bonus incentives, and a comprehensive benefits package that includes support for financial well-being, retirement, and holistic well-being. Join us and be part of a global and diverse community of colleagues who are committed to backing our customers, communities, and each other.
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