Risk Management Consultant
1 month ago
Job Summary:
We are seeking a highly skilled Risk Management Consultant to join our team at RELX India (Pvt) Ltd Els div Company. As a Risk Management Consultant, you will play a critical role in supporting and delivering the onboarding and ongoing customer management of new and existing customers of our RiskNarrative Digital Onboarding & Financial Crime platform.
Key Responsibilities:
- Use expertise in RiskNarrative's product suite to provide valuable insight and guidance to customers by presenting, analysing, problem solving, training and configuring the RiskNarrative platform.
- Deliver bespoke onboarding requirements of new business customers to the RiskNarrative Digital Onboarding & Financial Crime platform.
- Work closely with the Client Director on dedicated customer accounts to offer a pro-active and excellent customer service.
- Working closely with customers to develop financial crime strategies and configuring the RiskNarrative platform in a way that will best enable customers to achieve their objectives.
- Gather client requirements by asking the right questions and documenting details to configure our systems whilst liaising with internal and external stakeholders.
- Supporting and guiding business customers through the full lifecycle of onboarding, meeting timescale requirements.
- Ensure client satisfaction with implemented solutions and conduct product training and client demonstrations.
Requirements:
- Experience of implementing & configuring bespoke customer SaaS products.
- Knowledge of using REST API for integrating SaaS platforms, familiar with JSON, XML & Webhooks.
- Analytical problem-solving, troubleshooting, sourcing technical solutions.
- Data analysis skills i.e. building and interpreting analytics reports and tables including but not limited to QuickSight, Excel, Business Objects or Tableau.
Preferred Qualifications:
- Financial Crime knowledge/experience as an analyst, investigator or similar in at least one of the below areas; Application Fraud, Transaction Fraud, KYC, AML, Data or Credit.
- Experience of setting and understanding financial crime strategies to a defined risk appetite.
- Practical day-to-day experience of utilising financial crime tools – exception handling or strategy configuration, for example.
About Us:
At RELX India (Pvt) Ltd Els div Company, we have 30 diversity employee networks globally and prioritize inclusive leadership and equitable processes as part of our culture. Our aim is for every employee to be the best version of themselves. We would actively welcome applications from candidates of diverse backgrounds and underrepresented groups.
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