Product Data Management Specialist

1 week ago

Bengaluru, Karnataka, India Westbury Kommerce Full time
Westbury Kommerce

Estimated Salary: $85,000 - $110,000 per annum

About Us:

Westbury Kommerce is a leading e-commerce solutions provider dedicated to delivering exceptional online shopping experiences. Our team of experts works tirelessly to ensure that our customers receive the best products and services possible.

Job Description:

Catalogue Manager Job Summary:

We are seeking an experienced Catalogue Manager to join our team in Bangalore. As a key member of our product data management team, you will be responsible for ensuring the accuracy, consistency, and up-to-date-ness of product listings across multiple e-commerce platforms.

  • Key Responsibilities:
  • - Input and organize product data efficiently into the catalog management system to ensure accuracy.
  • - Ensure all product listings are up-to-date, including product titles, descriptions, specifications, pricing, images, and any other relevant attributes.
  • - Regularly audit product listings to identify discrepancies or missing information, and correct them as required.
  • Catalogue Template Maintenance:
  • - Review and ensure that catalog templates used for product listings are accurate, comprehensive, and error-free.
  • - Maintain and update catalog templates to reflect changes in product specifications, pricing, or promotional information.
  • Catalogue Query Resolution:
  • - Address and resolve post-submission catalog queries from internal teams, marketplace platforms, and other stakeholders in a timely manner.
  • - Collaborate with the technical team or other departments to resolve issues that prevent listings from being displayed correctly on the marketplace.
  • Inventory Synchronization:
  • - Ensure that inventory levels are updated and synced with the catalog once products are listed on marketplace platforms.
  • - Work with the inventory management team to ensure seamless integration between the catalogue and the inventory system, minimizing out-of-stock or overstock issues.
  • Coordination with Internal Teams and Stakeholders:
  • - Work closely with cross-functional teams (product management, marketing, operations, etc.) to gather product information, material masters, and other relevant details required to complete listings.
  • - Communicate effectively with external stakeholders, such as marketplace account managers, to ensure all required product details are available and listings are optimized.
  • Performance Review & Optimization:
  • - Regularly assess the performance of product listings on various marketplaces to identify potential improvements.
  • - Coordinate with the marketing and product teams to implement strategies for enhancing catalog performance (e.g., improving conversion rates, optimizing product descriptions, and photos).
  • Market Insights and Trend Identification:
  • - Monitor market trends and identify opportunities for catalog improvement and product positioning.
  • - Provide insights into competitor catalog offerings and trends to help improve the company's product listings and marketing strategies.
  • Root Cause Analysis (RCA) and Delisting Resolution:
  • - Investigate and perform RCA for products that are delisted from marketplaces, identifying reasons for delisting and implementing corrective actions.
  • - Track and resolve tickets related to product delistings, ensuring that all issues are addressed in a timely and efficient manner.
Requirements:
  • Education:
  • - Bachelor's degree in Business, Marketing, Supply Chain Management, or related field.
  • Experience:
  • - Proven experience (5-7 years) in catalog management, e-commerce operations, or product data management, preferably in a similar industry.
  • - Familiarity with e-commerce platforms (Amazon, Flipkart, etc.) and cataloging processes.
  • Skills:
  • - Strong knowledge of product data management and cataloging systems.
  • - Excellent attention to detail and ability to maintain high levels of accuracy.
  • - Strong problem-solving skills and ability to manage multiple priorities simultaneously.
  • - Excellent communication skills, both written and verbal.
  • - Knowledge of inventory synchronization processes and data management tools.

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