Customer Service Associate
2 weeks ago
We are seeking a highly skilled Customer Service Associate to join our team at ADCI - Uttar Pradesh. This role involves providing exceptional customer service to Amazon Sellers and Merchants, ensuring timely and accurate resolution of their issues.
About the RoleThe ideal candidate will have a strong background in customer-facing roles, with excellent communication and problem-solving skills. They will be responsible for building strong relationships with sellers, providing process improvements, and contributing to a positive team environment.
Responsibilities- Provide prompt and efficient service to Amazon Sellers and Merchants, including escalation of seller issues as needed.
- Browse and research Amazon's e-commerce platform to provide solutions to sellers' questions and concerns.
- Maintain a positive and professional demeanor, portraying the company in a positive light at all times.
- Work independently, utilizing departmental resources, policies, and procedures to resolve issues efficiently.
- Completed Bachelor's degree or higher.
- Language: French (B2.2) certification is mandatory.
- Experience within a customer service environment preferred.
- Strong prioritization and time management skills, with high flexibility.
- Demonstrate effective communication, composure, and professional attitude.
- Exemplary performance record, particularly with regard to quality & productivity.
- Demonstrates effective, clear, and professional written and oral communication.
- Provides prompt and efficient service to Amazon Sellers and Merchants, including the appropriate escalation of Sellers' issues.
- Builds Platform and business knowledge to better serve sellers.
- Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
This position requires ability to work shifts, maintaining a flexible schedule to meet the needs of the team and the business. The successful candidate will be working out of one of the following locations: Virtual Location - UP.
Compensation and BenefitsOur estimated salary range for this position is ₹8-10 lakhs per annum, depending on experience and qualifications. We offer a competitive compensation package, including benefits and opportunities for career growth and development.
-
Customer Relationship Business Associate
2 weeks ago
Kanpur, Uttar Pradesh, India Prudent Corporate Advisory Services Ltd. Full timeWe are looking for a Customer Relationship Business Associate to join our team at Prudent Corporate Advisory Services Ltd in Agra/Prayagraj.The ideal candidate will be responsible for handling the overall operational work, including transaction processing, scrutiny, uploading queries, branch petty cash, vendor bills, utility bills, support staff leave,...
-
Business Development Associate
3 weeks ago
Kanpur, Uttar Pradesh, India Easy Rojgar Full timeAbout the RoleWe are seeking a highly skilled and motivated Business Development Associate to join our team at Easy Rojgar. This is an excellent opportunity for individuals who want to build their career in sales and customer service.As a Business Development Associate, you will be responsible for developing and maintaining strong relationships with our...
-
Customer Experience Representative
2 weeks ago
Kanpur, Uttar Pradesh, India ADCI - Uttar Pradesh Full timeAbout ADCIADCI is a leading organization that prioritizes customer satisfaction and support. As a Seller Support Associate, you will be an integral part of our team, working closely with Amazon and business partners to deliver exceptional service.Job SummaryWe are seeking a highly skilled and dedicated individual to join our team as a Seller Support...
-
Branch Manager
1 week ago
Kanpur, Uttar Pradesh, India Pahal finance Full timeAbout the RolePahal Finance is seeking an experienced Branch Manager to oversee daily branch operations, drive growth and profitability, and ensure exceptional customer service.ResponsibilitiesOversee daily branch operations, including customer service, sales, and administrative functions.Recruit, train, and develop a high-performing team of branch...
-
Customer Support Specialist
2 weeks ago
Kanpur, Uttar Pradesh, India ADCI - Uttar Pradesh - F26 Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Seller Support Associate. This role is responsible for providing timely and accurate operational support to Merchants selling on the Amazon platform.Key ResponsibilitiesAct as the primary interface between Amazon and our business partners, providing prompt and...
-
Digital Transformation Sales Associate
1 week ago
Kanpur, Uttar Pradesh, India Vrcyn Full timeJob OpportunityVrcyn, a leading digital transformation company, is seeking a highly motivated and results-driven individual to join its sales team as a Digital Transformation Sales Associate.About UsVrcyn ignites business evolution with its comprehensive digital transformation services. Specializing in expert strategy, technology, and process optimization,...
-
Customer Service Specialist
3 weeks ago
Kanpur, Uttar Pradesh, India British Council Full timeUnlock your potential in a dynamic Customer Support roleThis exciting opportunity is part of the British Council's English Online team, where you'll play a key role in delivering exceptional customer experiences to our learners worldwide.As a Customer Service Specialist, you'll be responsible for providing timely and effective support to learners, addressing...
-
Finance and Operations Senior Associate
2 weeks ago
Kanpur, Uttar Pradesh, India CompuGroup Medical Full timeWe are seeking a skilled Finance and Operations Senior Associate to join our team at CompuGroup Medical. In this role, you will be responsible for handling the renewal, billing, and orders process on a monthly basis.The successful candidate will have excellent organizational and prioritization skills, with the ability to work in a fast-paced environment....
-
Senior Finance Associate
2 weeks ago
Kanpur, Uttar Pradesh, India CompuGroup Medical Full timeTransformative Opportunity in e-Health FinanceWe are seeking a highly skilled Senior Associate - Finance & Accounts to join our dynamic team at CompuGroup Medical. This is an exceptional chance to be part of a pioneering organization that creates the future of e-health.In this role, you will play a vital part in handling monthly renewal, billing, and orders....
-
Air Conditioning Systems Specialist
2 weeks ago
Kanpur, Uttar Pradesh, India Teamlease service Ltd Full timeJob Overview:We are seeking a skilled Air Conditioning Systems Specialist to join our team at Teamlease Service Ltd.The successful candidate will be responsible for installing, maintaining, and repairing air conditioning systems in various locations throughout Noida, Greater Noida, Ghaziabad, and Kanpur.About the Role:Install, maintain, and repair air...
-
Customer Experience Manager
3 weeks ago
Kanpur, Uttar Pradesh, India ADCI - Uttar Pradesh Full timeJob DescriptionWe are seeking a highly skilled Customer Experience Manager to join our team in Uttar Pradesh. As a key member of our Seller Support team, you will be responsible for providing exceptional customer service and support to our clients.About the RoleThe ideal candidate will have a strong background in customer-facing roles, with experience in...
-
Airport Operations Associate
1 month ago
Kanpur, Uttar Pradesh, India AirAsia Full timeRole SummaryThe Airport Operations Associate will be responsible for maintaining the highest level of safety, security, and service standards for ground operations at AirAsia.Key ResponsibilitiesDocument checking: passport verification, reservation checking, and issuing boarding passes.Tagging luggage and conducting carry-on inspections, adhering to team and...
-
Customer Experience Liaison
2 weeks ago
Kanpur, Uttar Pradesh, India iEnergizer Full timeWe are seeking a highly skilled Customer Experience Liaison to join our team at iEnergizer. This role is responsible for delivering exceptional customer service and support, ensuring that our customers receive the best possible experience.About the RoleThe ideal candidate will have a minimum of 1-3 years' experience in a similar role, with excellent...
-
International Trade Services Coordinator
2 days ago
Kanpur, Uttar Pradesh, India Torpedo shoes pvt ltd Full timeExport Customer Service RepresentativeThis role is a full-time position located in Kanpur, India.The Export Customer Service Representative will be responsible for handling export inquiries, processing orders, coordinating shipments, and providing exceptional customer service to international clients.Key Responsibilities:Handle export inquiries from...
-
Amazon SPS Team Lead
2 weeks ago
Kanpur, Uttar Pradesh, India ADCI - Uttar Pradesh Full timeCompany Overview:At ADCI - Uttar Pradesh, we are dedicated to delivering exceptional service to our customers and empowering our associates to achieve their full potential.We offer a dynamic work environment that fosters collaboration, innovation, and growth. Our team is passionate about providing the best possible experience for our sellers, and we're...
-
Retail Sales Associate
3 weeks ago
Kanpur, Uttar Pradesh, India Indian Silk House Agencies Full timeWe are expanding our retail presence in Uttar Pradesh and looking for talented individuals to join our team. Indian Silk House Agencies, the second largest saree brand in India, is seeking Retail Specialists who will play a crucial role in making our new store openings a success.As a Retail Specialist with us, you will be responsible for managing daily store...
-
Spanish Team Lead
1 week ago
Kanpur, Uttar Pradesh, India ADCI - Uttar Pradesh Full timeJob Summary:The Spanish Team Lead role at ADCI - Uttar Pradesh is an exciting opportunity to lead a high-performing team of associates, driving exceptional Seller experiences through coaching, guidance, and mentorship. As a front-line manager, you will be responsible for creating a high-performance culture that motivates associates to demonstrate ownership,...
-
EDI Associate
1 month ago
Kanpur, Uttar Pradesh, India CompuGroup Medical Full timeTransforming Healthcare TogetherAs a leading provider of e-health services, we are seeking a skilled EDI Associate to join our team. In this role, you will be responsible for creating a seamless experience for our clients through efficient EDI enrollment and processing.Your Key Responsibilities:Track and process EDI enrollment agreements with precision and...
-
E-commerce Customer Support Specialist
1 week ago
Kanpur, Uttar Pradesh, India ADCI - Uttar Pradesh - F26 Full timeJoin ADCI as an E-commerce Customer Support Specialist and contribute to the success of our e-commerce platform in Uttar Pradesh, F26. As a vital member of our team, you will be responsible for providing exceptional customer service to Amazon sellers and merchants.About ADCIADCI is a leading company dedicated to delivering innovative solutions in the field...
-
Business Growth Strategist
3 weeks ago
Kanpur, Uttar Pradesh, India CloudTrains Full timeJob OverviewWe are seeking a skilled Business Development Associate to identify new business opportunities, build strong client relationships, and promote CloudTrains' portfolio of IT solutions.This role demands a mix of technical insight, strategic thinking, and sales skills to effectively position CloudTrains in a competitive tech landscape. The ideal...