Front Office Coordinator

3 weeks ago


Chennai, Tamil Nadu, India Nexgenhiringexperts Full time
Job Title: Front Office Executive

Finesse Aesthetic Pvt Ltd is seeking a skilled Front Office Executive to provide exceptional customer service and ensure smooth front office operations. The ideal candidate will have experience in a similar role and excellent communication skills.

Key Responsibilities:

  • Client Interaction: Greet and welcome clients, ensuring a positive first impression.
  • Appointment Management: Manage appointment scheduling and maintain the doctor's schedule effectively.
  • Communication: Respond to inquiries via phone, email, and in-person, providing accurate information and assistance.
  • Coordination: Collaborate with internal teams to facilitate service delivery and improve client satisfaction.
  • Record Keeping: Maintain organized records of daily visitors and patient information.
  • Payment Processing: Assist with processing payments and handling billing inquiries.
  • Reception Area Management: Ensure the reception area is tidy, organized, and reflects a professional environment.
  • Service Information: Provide basic information about services and procedures offered by the clinic.

Key Requirements:

  • Experience: Minimum of 2 years in a front office or customer service role.
  • Education: Graduation in any field is preferred.
  • Communication Skills: Proficiency in English (mandatory) and Tamil (preferred).
  • Soft Skills: Strong interpersonal skills, customer-oriented approach, and a professional demeanor.
  • Technical Skills: Familiarity with MS Office and appointment scheduling software is an advantage.

Work Environment:

  • Work Hours: 11 AM to 7 PM.
  • Working Days: 6 days a week.
  • Probation Period: 3 months.
  • Leave Policy: 1 sick leave per month.
  • Holidays: National holidays only.
  • Bonuses: Diwali Bonus provided.
  • Insurance: ESIC Insurance eligibility after 6 months.


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