Executive Director, Education Services
2 weeks ago
Company Overview:
MRI Software is a global Proptech leader delivering innovative applications and hosted solutions that free real estate companies to elevate their business.
We have grown to include offices across the United States, the United Kingdom, Hong Kong, Singapore, Australia, South Africa, New Zealand, Canada, and India, with over 3500 team members to support our clients and their unique needs
Salary:
The estimated salary for this role is around $120,000 per year, depending on experience and location.
Job Description:
This role will oversee the Education Services team responsible for executing strategic initiatives that support the MRI employee base, including Orientation and Induction, Leadership Development, Professional Skills, and ownership of departmental learning plans.
The Manager of Education Services will work closely with fellow team leaders to ensure a consistently high-quality training experience across MRI's employee and client base in alignment with MRI's mission and values.
Responsibilities:
- Oversee team responsible for Cornerstone, MRI's Learning Management System, and make strategic decisions regarding use of the tool (encompasses daily training logistics and scheduling, as well as global initiatives, such as annual compliance training for all employees)
- Conduct reporting and analysis of data out of the LMS to report on team statistics
- Oversee and support direct reports who serve as the global points of contact for established Orientation and onboarding programs to ensure global consistency and excellence
- Manage established global learning plans for Product Development, Product Management, Information Technology, Support, and Services Teams
- Execute global Professional Skills and Leadership Development training initiatives
- Form relationships with business stakeholders and subject matter experts to understand and develop solutions to ever-evolving business needs
- Develop, design, coordinate and deliver comprehensive training programs
- Conduct needs assessments to determine training and/or performance solutions
- Monitor and evaluate effectiveness of training(s) and development programs and make recommendations where applicable
- Stay up to date on new training methods, as well as techniques and best practices within the industry to ensure current and effective training programs
- Coach team members on a variety of effective training best practices, materials, and techniques
- Initiate and maintain a positive relationship with co-workers and provide support to team members
- Support broader Education Services initiatives/projects as directed
- Maintain a positive attitude and presence in the company as an ambassador of MRI and the ES team
Benefits:
- Ability to learn leading technical / industry standards and technologies
- Hybrid working arrangements (2/3 days in the office)
- Annual performance-related bonus
- 6x Flexi Fridays: knock 2.5 hours off your day on a Friday
- Engaging, fun & inclusive culture
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