Strategic Solutions Architect

4 weeks ago


Bengaluru, Karnataka, India INDECOMM Full time

Job Overview

The Solutions Architect is a key role within INDECOMM, responsible for developing innovative solutions to drive client growth and engagement. This position requires a strong understanding of the US mortgage industry and the ability to work effectively with cross-functional teams.

Key Responsibilities

  • Collaborate with the Client Engagement team to develop tailored solutions and scopes of work for clients.
  • Develop and maintain templates and consistency of solutions, proposals, and scopes of work for all clients.
  • Prepare initial responses to RFPs and proposals for non-RFP based opportunities.
  • Manage client information and documentation in ZOHO to ensure seamless hand-offs to team members.
  • Administer project and client services evaluations by gathering client feedback and reporting to service teams.
  • Build and monitor long-range account plans and relationship maps.
  • Contribute to annual planning and quarterly updates across the portfolio of accounts.
  • Provide assistance in due diligence and vendor approval requests.
  • Obtain data from Operations teams and prepare PowerPoint presentations for client calls.
  • Provide research and data on clients to help map out client growth plans.

Requirements

  • Graduate or post-graduate degree in marketing, sales, or operations.
  • Knowledge of the US mortgage industry.
  • 5-7 years of experience in a similar role.
  • Exceptional work ethic and ability to meet deadlines.
  • Critical thinking and strong analytical skills.
  • Self-starter with excellent time management skills and attention to detail.


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