Senior Windows Server Engineer

1 month ago


Bengaluru, Karnataka, India Innovatia Full time

We are seeking a skilled Senior Windows Server Engineer to provide advanced technical support and troubleshooting for our clients' IT systems.

Key Responsibilities:

  • Monitor and respond to alerts and incidents related to Windows servers, network devices, and infrastructure components.
  • Troubleshoot and resolve escalated issues related to Windows server operating systems, Active Directory, DNS, DHCP, and other network services.
  • Perform advanced network troubleshooting, including analyzing network traffic, identifying bottlenecks, and optimizing performance.
  • Implement and maintain network security measures, including firewalls, intrusion detection/prevention systems, and VPN configurations.
  • Resolve issues generated from Backup management solutions (e.g., Veeam, Datto, Azure, ..)
  • Resolve incidents within respective SLAs.
  • Assist with the design and implementation of network infrastructure projects, such as network upgrades and migrations.
  • Conduct root cause analysis for recurring issues and implement permanent solutions to prevent future incidents.
  • Collaborate with other teams to provide guidance, mentorship, and escalation support.
  • Document all incidents, resolutions, and procedures followed in our ticketing system, ensuring accurate and up-to-date records.
  • Stay up to date with the latest technologies and best practices in Windows server administration and networking.

Qualifications:

  • Bachelor's degree in computer science, Information Technology, or related field (preferred).
  • 5 to 10 years of experience in a similar role, with expertise in Windows server administration and networking.
  • Proficiency in Windows server operating systems (e.g., Windows Server 2012/2016/2019) and Active Directory services.
  • Strong understanding of networking concepts, protocols (TCP/IP, DNS, DHCP, VLANs, etc.), and network security principles.
  • Experience with network monitoring and management tools.
  • Excellent problem-solving skills and the ability to analyze and troubleshoot complex technical issues.
  • Effective communication skills, with the ability to interact professionally with clients and internal teams.
  • Relevant certifications (e.g., MCSE, CCNA) are a plus.

Benefits at Innovatia:

  • Comprehensive Health Insurance policy.
  • Employee Wellness Program with focus on mental health.
  • Robust reward and recognition programs.
  • Company incentive programs offered.
  • Attractive leave policy: Holiday Leave, Maternity Leave, Paternity Leave, Birthday leave, Bereavement Leave and Paid Leave for personal time off.
  • Ample growth and learning opportunities.
  • Remote work opportunities.
  • Focus on work/life balance.
  • Immigration Program supporting immigration to Canada for eligible employees.


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