Senior Windows Server Engineer
1 month ago
We are seeking a skilled Senior Windows Server Engineer to provide advanced technical support and troubleshooting for our clients' IT systems.
Key Responsibilities:
- Monitor and respond to alerts and incidents related to Windows servers, network devices, and infrastructure components.
- Troubleshoot and resolve escalated issues related to Windows server operating systems, Active Directory, DNS, DHCP, and other network services.
- Perform advanced network troubleshooting, including analyzing network traffic, identifying bottlenecks, and optimizing performance.
- Implement and maintain network security measures, including firewalls, intrusion detection/prevention systems, and VPN configurations.
- Resolve issues generated from Backup management solutions (e.g., Veeam, Datto, Azure, ..)
- Resolve incidents within respective SLAs.
- Assist with the design and implementation of network infrastructure projects, such as network upgrades and migrations.
- Conduct root cause analysis for recurring issues and implement permanent solutions to prevent future incidents.
- Collaborate with other teams to provide guidance, mentorship, and escalation support.
- Document all incidents, resolutions, and procedures followed in our ticketing system, ensuring accurate and up-to-date records.
- Stay up to date with the latest technologies and best practices in Windows server administration and networking.
Qualifications:
- Bachelor's degree in computer science, Information Technology, or related field (preferred).
- 5 to 10 years of experience in a similar role, with expertise in Windows server administration and networking.
- Proficiency in Windows server operating systems (e.g., Windows Server 2012/2016/2019) and Active Directory services.
- Strong understanding of networking concepts, protocols (TCP/IP, DNS, DHCP, VLANs, etc.), and network security principles.
- Experience with network monitoring and management tools.
- Excellent problem-solving skills and the ability to analyze and troubleshoot complex technical issues.
- Effective communication skills, with the ability to interact professionally with clients and internal teams.
- Relevant certifications (e.g., MCSE, CCNA) are a plus.
Benefits at Innovatia:
- Comprehensive Health Insurance policy.
- Employee Wellness Program with focus on mental health.
- Robust reward and recognition programs.
- Company incentive programs offered.
- Attractive leave policy: Holiday Leave, Maternity Leave, Paternity Leave, Birthday leave, Bereavement Leave and Paid Leave for personal time off.
- Ample growth and learning opportunities.
- Remote work opportunities.
- Focus on work/life balance.
- Immigration Program supporting immigration to Canada for eligible employees.
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