HubSpot Operations Specialist

4 weeks ago


Pune, Maharashtra, India Level Access Full time

Level Access is seeking a skilled HubSpot Administrator to partner with our Technology department. This role will focus on ensuring seamless integrations, clean data, and efficient systems support for Marketing and Sales teams. As a key player on the Business Systems team, you will strengthen the team's ability to provide consistent support for HubSpot and its integrated applications.



Responsibilities:


  • Manage the HubSpot platform using Marketing and Operations Hubs.
  • Develop and troubleshoot workflows, integrating with Salesforce and third-party systems, and creating scoring and lead routing strategies.
  • Collaborate with the Business Systems team to consult on and implement best practices for data management in HubSpot.
  • Partner with Revenue Operations to define technical requirements for effective marketing and sales initiatives.
  • Develop, configure, and optimize HubSpot data models, workflows, forms, and automation strategies.
  • Maintain and optimize the HubSpot integration with Salesforce and additional 3rd party applications.
  • Provide data architecture consultation to ensure seamless integrations and maintain data integrity across integrated applications with HubSpot.
  • Collaborate with Business Systems team members to keep them updated on HubSpot customizations, especially as they relate to additional applications managed by the team.
  • Establish and reinforce HubSpot best practices for lead scoring, contact/deal management, business automation, and data integrity.
  • Troubleshoot and resolve technical issues related to HubSpot.
  • Deep knowledge of HubSpot's permissions and scopes for diverse user roles and custom application management.


Qualifications:


  • 3 years of experience administering HubSpot CRM.
  • Experience managing HubSpot CRM integrated with Salesforce.
  • Knowledge of data management, process optimization, and system integrations within the HubSpot ecosystem.
  • In-depth knowledge of HubSpot's CRM and marketing automation features.
  • Experience creating and analyzing marketing metrics, campaign performance, and lead attribution.
  • Proficient in designing workflows, automations, and segmentations that enhance sales and marketing effectiveness.
  • Experience configuring Salesforce as it pertains to custom fields, lead assignment rules, campaigns, and Flows.
  • Ability to troubleshoot technical issues and implement solutions.
  • Strong communication and collaboration skills to work effectively with cross-functional teams.
  • Self-starter with a desire to uncover and identify hidden areas for improvement.


Bonus Skills:


  • Experience building Campaign and Attribution architecture and model.
  • Service Hub experience.
  • HubSpot Marketing Software Certification.


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