Senior Beauty Experience Manager
2 days ago
Job Title:
Senior Beauty Experience Manager
About the Role:
We are seeking a highly skilled and experienced Senior Beauty Experience Manager to join our team at RSPL Group.
The successful candidate will be responsible for delivering exceptional customer service and experience in our boutique (salon) setting.
Key Responsibilities:
- Greet and attend clients with a warm and welcoming smile, providing personalized attention to meet their needs and preferences.
- Conduct thorough consultations to understand clients' beauty goals and develop customized makeup designs that exceed their expectations.
- Stay up-to-date with the latest makeup trends, techniques, and products to offer expert advice and guidance to clients.
- Develop and maintain strong relationships with clients, ensuring they feel valued and empowered to make informed beauty decisions.
- Effectively manage incoming and outgoing calls, handle appointment booking, artist assignments, billing, and cash management with precision and accuracy.
- Oversee daily opening and closing procedures for the boutique (salon), ensuring seamless operations and optimal efficiency.
- Maintain a clean and organized work environment, adhering to high standards of hygiene and sanitation.
Ideal Candidate Profile:
We seek a seasoned professional with a passion for delivering exceptional customer experiences and staying at the forefront of beauty trends.
Required Skills and Qualifications:
- At least 2 years of experience in client relationship management and makeup artistry in luxury or premium retail settings.
- Certification in makeup artistry is preferred but not mandatory.
- Proven expertise in various makeup styles, including bridal, editorial, and special effects.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
- A positive, creative, and enthusiastic personality with a drive to succeed and deliver exceptional results.
Compensation and Benefits:
We offer a competitive salary range of ₹800,000 - ₹1,200,000 per annum, commensurate with experience, plus benefits that include:
- A comprehensive health insurance package.
- A generous paid time off policy.
- Professional development opportunities.
- A dynamic and supportive work environment.
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