Digital Content Governance Specialist
18 hours ago
About the Role
Lifelancer, a leading talent-hiring platform in Life Sciences, Pharma, and IT, seeks a skilled Digital Content Governance Specialist to join their team. This role is ideal for individuals with 5+ years of experience in content moderation and team leadership.
Job Overview
In this role, you will lead a team of reviewers, providing coaching and feedback to ensure optimal performance. Your primary responsibility will be to conduct daily huddles, task management guidance, and lead the team to meet Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). You will also review and validate work for accuracy and quality, identifying process gaps and areas for improvement.
Key Responsibilities
- Conduct daily Pre-Shift and Post-Shift meetings to discuss performance, process updates, and organizational initiatives.
- Provide daily guidance to team members on how to efficiently manage their day-to-day tasks.
- Lead the team to meet SLAs and KPIs.
- Review and validate work for accuracy and quality.
- Identify process gaps and areas for improvement.
Requirements
To succeed in this role, you must have:
A minimum of 5 years of experience in content moderation and digital marketing.A proven track record of team leadership, with at least 1 year of experience managing a team.Knowledge of HTML, HTTP codes, and basic JavaScript.Bachelor's degree in a relevant field (BA, B.Com, or equivalent).About Lifelancer
Lifelancer connects talent with opportunities in pharma, biotech, health sciences, healthtech, data science, and IT domains. As a Digital Content Governance Specialist, you will play a critical role in maintaining the integrity and quality of online content, ensuring that our clients' brands are protected and represented effectively.
What We Offer
This is a Work-from-Office role with rotational shifts. We offer a competitive salary, commensurate with experience, and a dynamic work environment that values teamwork and collaboration. If you are passionate about digital content governance and want to make a meaningful impact, apply now to become part of our team
The estimated salary for this position is $60,000 - $80,000 per annum, based on industry standards and location factors.
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