Strategic Account Manager
3 weeks ago
About the Role
This is an account management position that involves managing a portfolio of partner agents. The key objective is to build and maintain relationships with the agents to position Study Group as the preferred provider of Higher Education programs. This includes achieving a range of KPIs while creating a high-value collaboration with the network or partners.
Key Responsibilities
- Development and execution of sales account plans
- Pipeline Management – Lead Generation and Conversion
- Work alongside product sales and marketing to understand and identify market trends and opportunities for student recruitment
- Manage a strong partner network, ensuring adherence to SLAs to improve customers' satisfaction
- Recruit new agents and onboard them
- Represent Study Group and our brands at exhibition and recruitment events
- Identify partner growth opportunities and risk profile – active management
- Provide high-quality product and process training to agents
- Monitor competitor activity enabling greater in-market competitor awareness and analysis
About You
We are looking for a candidate with B2B or Channel Sales experience, knowledge of international education systems, and a customer-service orientated and consultative approach to selling. Strong organisational skills and the ability to meet deadlines and targets are also essential.
About Us
Study Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential. With university partnerships and a variety of face-to-face, online, and hybrid study programmes, we are able to provide students with the resources and guidance they need to succeed.
Organisational Compliance
Study Group is proud of its high standards in safeguarding and recognises its importance in enabling the best possible student experience and outcomes. For successful applicants, the following checks will be conducted: Criminal Background Check (country-specific), x2 References, ID and Right to Work checks as well as Education Verification.
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