Technical Systems Designer

5 days ago

Bhavnagar, Gujarat, India beBeeWfoexpert Full time ₹ 90,00,000 - ₹ 1,80,00,000

Job Overview

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We are seeking a skilled professional to design, build, and deploy WFO platforms across multiple environments. This includes global data centers, private hosted cloud, and on-premise locations.

">Key Responsibilities:">
  • Design and configure WFO platforms to meet client needs.">
  • Consult with clients to extract business requirements.">
  • Stay up-to-date with the latest WFO technologies and best practices.">
  • Develop and review implementation processes to ensure efficiency and effectiveness.">
  • Provide technical support and training to customers on WFO server maintenance and PC client loading.">
">

Required Skills and Qualifications:">

  • Verint Work Force Optimization Certification.">
  • Minimum 5 years of technical experience with Windows and Active Directory system administration.">
  • Strong experience with WFO, PBX, Dialer, ACD, CTI, VoIP, IVR/VRU, and Call Center practices.">
  • 5 years of WFO software installation, configuration, and administration in a multi-tenant cloud environment.">
  • Ability to troubleshoot issues and consult on corrective measures.">
">

Benefits">

The ideal candidate will possess excellent communication skills, a strong work ethic, and a passion for staying current with industry developments.

">

Benefits include competitive compensation, comprehensive benefits package, and opportunities for career growth and development.

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Other details about this job are not provided in the original text, so there is no information to add here.

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