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Chatbot Platform Developer

4 weeks ago

Mumbai, Maharashtra, India Capgemini Full time

Job Role: Chatbot Platform Developer

About the Role:

We are looking for a skilled Chatbot Platform Developer to join our team at Capgemini. As a Chatbot Platform Developer, you will be responsible for designing, developing, testing, deploying, and maintaining chatbot platforms to meet the changing needs of our clients.

Key Responsibilities:

  • Collaborate with teams and other developers to design, develop, test, deploy, and maintain chatbot platforms.
  • Maintain and enhance chatbot platforms to meet changing client needs.
  • Integrate chatbot solutions with multiple platforms.
  • Troubleshoot bots, debug, and deploy chatbots on various channels.
  • Refactor or reengineer chatbot applications as per requirements.
  • Enhance user effectiveness of chatbot with the help of advanced technologies.

Requirements:

  • Good communication skills.
  • Experience with chatbot development platforms such as AWS Lex, Google CCAI Dialogflow CX, and Kore.AI.
  • Knowledge of API and Webhooks with Genesys and Cisco telephony.