IT Operations Manager
1 week ago
We are seeking an experienced IT Operations Manager to join our team at DigitalCube Consultancy. The successful candidate will be responsible for leading our customer support team, ensuring our users receive prompt, helpful, and friendly assistance.
About the Role:
- Oversee and lead the customer support team, ensuring our users receive prompt, helpful, and friendly assistance.
- Develop support strategies, manage escalations, and implement best practices to ensure a smooth customer experience for our SaaS products and services.
- Experience of front-end programming building websites including HTML, CSS, JavaScript, testing/debugging, and browser tools.
- Experience building/supporting websites on any of the CMS platforms like Sitecore, Drupal, AEM, WordPress etc.
Requirements:
- 15+ years of experience in web development, production and support, with a minimum of 5 years in direct people management.
- Proven experience in a leadership role in customer support, preferably within a website based services and product environment.
- Excellent communication and interpersonal skills, with the ability to manage customer relationships and handle stressful situations calmly and professionally.
Salary Estimate: ₹2000000 - ₹3500000 per annum (base salary), depending on qualifications and experience.
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Operations Manager
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Operations Manager
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IT Operations Manager
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IT Operations Manager
3 weeks ago
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Operations Manager
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Technology Operations Manager
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Digital Marketing Operations Specialist
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Operations Management Specialist
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Anodizing Operations Manager
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Transportation Operations Manager
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Operational Excellence Manager
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Business Operations Manager
1 month ago
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Operations Manager Lead
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Cybersecurity Operations Manager
1 week ago
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Transportation Operations Manager
2 months ago
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Regional Operations Manager
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