Network Engineer, Technical Support Specialist
1 week ago
Job Overview
We are seeking a seasoned Network Engineer to join our technical support team. As a key member of our team, you will provide remote technical support to clients, identifying and resolving technical incidents and problems.
About the Role
This is a hybrid working role that requires excellent communication skills, problem-solving abilities, and a strong understanding of networking technologies. You will be responsible for maintaining the support process, ensuring requests for support are handled according to procedures, and identifying and resolving problems following agreed procedures.
Key Responsibilities:
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