Admission Counsellor
2 weeks ago
We are seeking an experienced Admission Counsellor to join our team in Noida. As a key member of our sales team, you will play a vital role in driving business growth by developing new leads, communicating with customers, and ensuring a smooth sales process.
Key Responsibilities:
- Manage & convert leads for upGrad's versatile programs in collaboration with renowned Universities/ Institutes.
- Provide in-depth information to prospective learners through phone, email, chat, and social media counselling.
- Identify references through the existing customer base to increase the sales pipeline.
- Update lead discussions & conversion details in real-time on CRM software.
- Adhere to the inside sales process, tools, and data management best practices.
- Meet or exceed weekly, monthly, and quarterly targets in terms of revenue and number of enrolments.
- Handle objections and price negotiations to generate sales revenue.
- Maintain effective communication until the learner is onboarded.
Requirements:
- Excellent written and spoken communication skills (English proficiency).
- Strong sales orientation, ability to effectively communicate upGrad's offerings, and close applications.
- Approachable and vibrant personality, with patience and empathy.
- Passion for delivering exceptional customer service at all times.
- Team player with the ability to work independently, prioritize tasks, and meet deadlines.
Benefits:
- Competitive salary: ₹6,75,000 per annum.
- 5-day working week.
- 1-9 years of relevant experience.
Apply now and take the first step towards an exciting career opportunity.
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