Admission Counsellor

2 weeks ago


Noida, Uttar Pradesh, India Karyarth Full time

We are seeking an experienced Admission Counsellor to join our team in Noida. As a key member of our sales team, you will play a vital role in driving business growth by developing new leads, communicating with customers, and ensuring a smooth sales process.

Key Responsibilities:

  • Manage & convert leads for upGrad's versatile programs in collaboration with renowned Universities/ Institutes.
  • Provide in-depth information to prospective learners through phone, email, chat, and social media counselling.
  • Identify references through the existing customer base to increase the sales pipeline.
  • Update lead discussions & conversion details in real-time on CRM software.
  • Adhere to the inside sales process, tools, and data management best practices.
  • Meet or exceed weekly, monthly, and quarterly targets in terms of revenue and number of enrolments.
  • Handle objections and price negotiations to generate sales revenue.
  • Maintain effective communication until the learner is onboarded.

Requirements:

  • Excellent written and spoken communication skills (English proficiency).
  • Strong sales orientation, ability to effectively communicate upGrad's offerings, and close applications.
  • Approachable and vibrant personality, with patience and empathy.
  • Passion for delivering exceptional customer service at all times.
  • Team player with the ability to work independently, prioritize tasks, and meet deadlines.

Benefits:

  • Competitive salary: ₹6,75,000 per annum.
  • 5-day working week.
  • 1-9 years of relevant experience.

Apply now and take the first step towards an exciting career opportunity.



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