International Training Coordinator
4 hours ago
Niit is a leading provider of managed training services, delivering over 75,000 days of training annually in 18 languages. Our global presence spans more than 40 countries, with a strong focus on scalability and customer needs.
Estimated Salary: ₹2-4 Lakhs per annum
Job Description
As a Spanish Language Expert at Niit, you will be responsible for coordinating and scheduling arrangements for delivery of training programs, events, and workshops. This includes logistical support, managing multiple tasks, and detailed activities in a time-intensive work environment.
Key Responsibilities:
- Ensure onsite training event activities are performed as per the Event Readiness Process/System.
- Book venues for offsite activities or social events and provide emergency support/training facilities setup.
- Communicate with instructors and outside vendors through written and spoken correspondence.
- Coordinate instructor dates/timing with the training/workshop calendar.
- Be proficient in MS Office Tools such as Excel, Word, and PowerPoint.
- Assist trainers/customers with training administration issues via phone/email.
- Provide customers with resolutions/scheduling options.
- Gather information about reported issues.
- Analyze cases and document them in the system, generating tickets.
- Generate daily/weekly reports for customers on Microsoft Excel.
- Perform training management activities on Learning Management Systems (enrollment, class scheduling, cancellation/rescheduling, profitability evaluation, readiness coordination, communication to delegates/vendors, feedback analysis, purchase order generation, basic financial reporting).
Required Skills and Qualifications:
- Proficiency in Spanish language.
- Strong communication skills.
- Able to manage multiple tasks.
- Experience with MS Office Tools.
- Ability to analyze cases and generate reports.
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