Chief Experience Officer

2 weeks ago


Bengaluru, Karnataka, India ALTERYX Full time

We are seeking an exceptional professional to join our Digital Customer Success team as a Chief Experience Officer.

About Alteryx

Alteryx is a leading provider of analytics and business intelligence solutions. Our innovative platform enables users to easily access, analyze, and visualize complex data, empowering businesses to make informed decisions.

Job Description

This role is responsible for delivering high-quality digital customer experiences through the planning and execution of engaging events and activities across the customer lifecycle. As a key member of the Digital Customer Success team, you will work closely with cross-functional teams to develop and implement strategies that drive customer engagement, retention, and growth.

Main Responsibilities:

  • Design and execute effective event plans to achieve desired outcomes.
  • Collaborate with stakeholders to understand customer needs and preferences.
  • Develop and implement strategies to maximize attendee engagement before, during, and after events.
  • Analyze audience feedback and make data-driven decisions to improve event experiences.
  • Identify opportunities to scale event programs through pre-recorded and on-demand experiences.

Requirements:

  • Proven experience in event delivery, preferably in a remote setting.
  • Excellent communication and interpersonal skills.
  • Able to work efficiently under pressure and adapt to changing circumstances.
  • Proficient in event management software and tools.
  • Fluency in Portuguese.
  • Ability to work in the America timezone (MST).

What We Offer:

  • Competitive salary: $80,000 - $110,000 per year.
  • A dynamic and inclusive work environment.
  • Opportunities for professional growth and development.
  • A comprehensive benefits package.

At Alteryx, we value diversity, equity, and inclusion. We strive to create a workplace where everyone feels welcome and empowered to contribute their best work. If you share our commitment to excellence and are passionate about delivering exceptional customer experiences, we encourage you to apply.



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