Operations Manager

3 weeks ago


Kolkata, West Bengal, India Bharti Axa Life Insurance Full time
Job Description

As an Operations Manager at Bharti Axa Life Insurance, you will be responsible for overseeing the day-to-day activities of the team. Your duties will include:

Key Responsibilities:
  • Performance Management: Set clear goals and deadlines for team members, ensuring alignment with company objectives.
  • Workflow Organization: Streamline processes, prioritize tasks, and allocate resources effectively.
  • Employee Development: Provide constructive feedback, coaching, and training to enhance team performance.
  • Conflict Resolution: Address employee complaints, resolve issues, and maintain a positive work environment.
  • Administrative Tasks: Maintain accurate timekeeping and personnel records.
  • Communication: Ensure seamless information flow between management and team members.
  • Reporting: Prepare and submit performance reports to upper management.
  • Employee Engagement: Foster a culture of motivation, recognition, and reward for outstanding performance.
  • Recruitment and Training: Hire and train new employees to ensure a smooth transition into the team.
  • Compliance: Ensure adherence to company policies, procedures, and regulatory requirements.

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