Tech Support Voice Process Specialist
1 week ago
Greetings from I Quest Consulting
We are seeking a highly skilled Tech Support Voice Process Specialist to join our team in Bangalore.
**About the Role:**
The ideal candidate will have at least 2 years of experience in TECH SUPPORT, with any graduation acceptable. Alternatively, candidates with 2 years of experience in BPO and voice process can also apply, provided they have a BE or B.Tech degree in Computer Science.
**Key Responsibilities:
- Provide exceptional technical support to customers via phone or other communication channels
- Troubleshoot technical issues and resolve them efficiently
- Collaborate with internal teams to ensure seamless customer service
- Maintain accurate records of customer interactions and feedback
Requirements:
- 2+ years of experience in TECH SUPPORT or BPO and voice process
- BE or B.Tech degree in Computer Science (for BPO candidates)
- Excellent English communication skills
Benefits:
- Competitive salary: ₹35,000 CTC (approximate USD equivalent) per annum
- ₹30,000 take-home salary per month (approximate USD equivalent)
- 5 days of work followed by 2 rotational off days
- Work-from-office opportunity with round-trip cab facility
- Interview rounds: HR, OPS, Spot Offer
- Immediate joiners preferred
- Candidates must be willing to relocate to Bangalore
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