Senior User Researcher

1 month ago


Bengaluru, Karnataka, India Cvent Full time

Cvent is a leading meetings, events and hospitality technology provider with a global presence. Our company culture emphasizes innovation, agility, and collaboration. We are seeking an experienced User Researcher to join our UX team and contribute to the development of our event marketing and management platform.

About the Role:

The ideal candidate will have a strong background in user-centered design principles and practices, with experience conducting research for software/web-based products. They will be responsible for planning and conducting evaluative research, synthesizing and communicating research findings, and working collaboratively with cross-functional teams to inform product design.

Key Responsibilities:

  • Plan and conduct user research studies to inform product design and development
  • Develop and maintain a deep understanding of user needs and behaviors
  • Communicate research findings and recommendations to stakeholders
  • Collaborate with design, product management, and engineering teams to integrate research insights into product development
  • Stay up-to-date with industry trends and best practices in user research

Requirements:

  • Bachelor's or master's degree in a relevant field, such as user experience, design, research, or business
  • 7-10 years of experience conducting user research in a UX team for software/web-based products
  • Strong knowledge of user-centered design principles and practices
  • Experience working in an agile development environment

Preferred Qualifications:

  • Experience with quantitative survey programming and analysis
  • Knowledge of the hospitality industry and experience working on enterprise software


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