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Senior Systems Engineer

1 month ago

Hyderabad, Telangana, India Micron Full time
Micron Technology:

We are seeking a highly skilled Systems Engineer to join our team in providing innovative memory and storage solutions that accelerate the transformation of information into intelligence. As a Systems Engineer, you will play a crucial role in ensuring our solutions meet or exceed business requirements.

Your key responsibilities will include:

  • Providing day-to-day Application & Desktop virtualization (Citrix) & Load balancer (NetScaler) technology directions, support and application guidance for proper load balancing
  • Maintaining global collaboration with the other Micron IT operations teams, both internal and external to I&O
  • Operational support & Project execution towards tight deadlines Maintain OLA and SLA agreements with other Micron Business Units
  • Providing 24/7 operational support within Application & Desktop virtualization (Citrix) & Loadbalancer (NetScaler) technologies.
  • Performing the Environment changes with RFC.
  • Proactive, Citrix environment performance monitoring.
  • Handling L1/L2 Incident and problem management
  • Vendor case management.
  • Infrastructure health check and monitoring


As a key member of our team, you will continually improve operations through routine monitoring of system performance metrics and proactive actions. You will review system log files, trend analysis, configuration, incident and problem management processes. You will also recommend and work with the Solution and Enterprise Architect on system or architectural changes when needed to improve performance, high availability, scalability, or propose innovative technologies. You will ensure architectural consistency and provide technical direction through roadmap process, knowledge management, disaster recovery plan development and testing. You will create all the necessary documentation for any changes in the environment or innovative technology deployments as reference architecture for the global operation team.