Strategic Operations Director

4 weeks ago

Bengaluru, Karnataka, India Virtuous Advisors & Resources Private Ltd Full time

Key Responsibilities:


The Vice President of Operations for Secured and Unsecured Lending will oversee all aspects of lending operations, including strategy development, risk management, product innovation, team leadership, and operational efficiency.


Responsibilities:


- Develop and implement strategic plans for secured and unsecured lending operations, aligned with the company's overall objectives and growth targets.
- Responsible for the strategic planning of the business unit, including drafting annual budgets, strategic objectives, and goals.
- Identify opportunities for new lending products and services, collaborating with cross-functional teams to bring innovative solutions to market.
- Oversee all digital technology infusion to enhance turnaround times (TAT) and operational efficiency.
- Develop and implement robust risk management frameworks to ensure the quality of the loan portfolio, including credit risk assessment, collateral valuation, and monitoring of key risk indicators.
- Ensure compliance with regulatory requirements and best practices.
- Drive operational excellence by optimizing processes and workflows to enhance efficiency, reduce costs, and improve customer experience.
- Manage operating unit profitability according to the business plan, controlling branches' operating costs within budget to maintain cost control.
- Aim for early break-even of all operating units and manage operating expenses (OPEX) as per the business plan.
- Build and lead a high-performing team of lending professionals, providing guidance, coaching, and mentorship to foster a culture of collaboration, innovation, and continuous improvement.
- Drive field productivity and collection efficiency above industry standards.
- Cultivate and maintain relationships with key stakeholders, including borrowers, partners, regulators, and internal teams, to support the growth and success of lending operations.
- Independently coordinate with client teams, rating agencies, and peers in other banks/financial institutions to manage relationships.
- Establish key performance indicators (KPIs) and metrics to monitor the performance of lending operations and provide regular reporting and insights to senior management.
- Responsible for new client identification, managing existing client portfolios, internal presentations, portfolio monitoring, and MIS to achieve overall departmental targets.
- Maintain portfolio quality within budgeted levels.
- Oversee loan disbursement and documentation functions, including liaison with legal, compliance, and other teams.

Requirements:


- Degree in finance, business administration, or a related field.
- Experience 7-10 years in secured and unsecured lending, with a track record of success in senior roles.
- Deep understanding of lending products, processes, and regulations.
- Expertise in credit risk management and underwriting.
- Strong leadership skills to inspire and motivate teams.
- Excellent analytical, problem-solving, and decision-making skills.
- Effective communication and interpersonal skills.
- Ability to build and maintain relationships with stakeholders.
- Thrive in a fast-paced, dynamic environment.
- Passion for driving change and innovation.

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