Senior System Administrator

16 hours ago


Delhi, Delhi, India Tata Communications Transformation Services (TCTS) Full time

We are seeking an experienced Senior System Administrator to join our team at Tata Communications Transformation Services (TCTS). This is a fantastic opportunity to work on cutting-edge technology and be part of a dynamic team.

Job Description

The successful candidate will be responsible for the overall system administration of Ericsson ENM, including end-to-end troubleshooting, hardware maintenance, and firmware upgrade support. You will also be expected to perform software upgrades on live ENM systems, handle trouble tickets, and provide training to delivery teams.

Key responsibilities include:

  • System Administration: Overall administration of Ericsson ENM, including integration with OSS-RC and network nodes.
  • End-to-End Troubleshooting: Identify and resolve issues related to ENM/OSS-RC Platform, Fault Management, User Management, Software/Hardware Management, STS Management, and ENM/OSS-RC applications.
  • Hardware Maintenance: Perform routine hardware checks, identify faults, and implement corrective measures.
  • Firmware Upgrade Support: Upgrade firmware on live ENM systems, ensuring minimal downtime.
  • Trouble Ticket Handling: Resolve customer complaints in a timely manner, adhering to SLA/WLA standards.
Requirements

To be successful in this role, you should have:

  • Minimum 8+ years of experience in ENM/OSS-RC domain.
  • Hands-on work experience on ENM/OSS product required.
  • Good knowledge of VMware/Linux, Cloud environment, and Storage.
  • Experience with Cluster Solution, operating systems, and core/RAN/transport nodes.
  • Excellent understanding of Network Elements KPIs and Statistics.
  • Stakeholder management and soft skills.
Benefits

This role offers a competitive salary range of $120,000 - $180,000 per annum, depending on experience, along with a comprehensive benefits package, including health insurance, retirement plans, and paid time off.



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