Business Systems Analyst
2 weeks ago
We are seeking a highly skilled Business Systems Analyst to join our team at H.E. Services India. In this role, you will be responsible for delivering custom development, integrations, and data migration elements of a Salesforce.com implementation.
Key Responsibilities:- Technical Delivery: You will be responsible for translating business requirements and policies into clear technical specifications and implementing changes in systems/user account settings.
- Administrator Functions: You will perform administrator functions such as user management, profiles, roles, permissions, rules, assignment rules, queues, licenses, capacity, and storage management.
- Data Management: You will maintain overall Salesforce.com system, including data loads, backups, and restores.
- Reporting and Analytics: You will develop and maintain custom Salesforce Dashboards, Reporting, and Analytics to monitor all sales activity and results from the Sales teams.
- Third-Party Applications: You will actively involved in reviewing, assessing, and evaluating 3rd-party applications and provide recommendations on best practices and efficient use of Salesforce and other applications.
- Website Maintenance: You will provide Website maintenance and technical support for Salesforce Web-to-Lead and Web-to-Case sites; updates content and graphics; monitors performance and results; evaluates and integrates new technologies as required.
About the Role: As a Business Systems Analyst, you will work closely with departmental leadership and Solutions Analysts to ensure effective prioritization, scoping, and execution of projects and tasks.
Requirements:
- Bachelor's degree (Science Background Preferred)
- Lightning experience preferred.
- Experience developing applications from origination through deployment.
- Advanced skills in Microsoft Word, Excel, PowerPoint, HTML, and Adobe Acrobat
- In-depth knowledge of Salesforce CRM, Salesforce.com Certification is preferred.
Salary Range: ₹900,000 - ₹1,200,000 per annum, depending on experience.
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