Stewarding Operations Manager

1 month ago


Mumbai, Maharashtra, India Accor Full time

Job Summary

The Stewarding Operations Manager is responsible for overseeing the day-to-day operations of the Stewarding Department, ensuring that all tasks are completed efficiently and effectively. This role requires strong leadership and communication skills, as well as the ability to work well under pressure.

Key Responsibilities

  • Assign specific duties to employees under supervision and instruct them in their work.
  • Prepare work schedules and obtain approval for overtime and vacation.
  • Submit weekly payroll and overtime reports for approval.
  • Ensure personal cleanliness and proper deportment of employees under supervision.
  • Hold trainings and meetings with the Training Managers and Chemical Suppliers.
  • Prepare operating equipment provision budget and maintain par levels of equipment.
  • Bring non-usable products to the attention of the Executive Chef and record breakage.
  • Prepare and maintain all outlet par stocks with the Restaurant Managers.
  • Prepare expense forecasts for cash payroll, detergent cleaning suppliers, energy costs, etc.
  • Ensure proper sanitation standards are met through maintenance of local health and sanitation codes.
  • Maintain contracts with vendors and suppliers and arrange special cleaning schedules.
  • Ensure that all Food & Beverage garbage are properly sorted and removed from all areas.
  • Coordinate maintenance of all back of the house equipment with the Executive Chef and Chief Engineers.
  • Coordinate with the Food & Beverage Manager and Banquet Manager on equipment pertaining to festivals, promotions, and V.I.P. Banquet set up.
  • Submit a Monthly Report to the Executive Chef pertaining to the status of the Stewarding Department.
  • Ensure a healthy and safe working environment.

Team Management

  • Assist Talent & Culture Department to interview, select, and recruit full-time & part-time Stewards.
  • Ensure that new hire induction and required trainings are completed within three months of employment.
  • Provide training to team members and casual labour on all aspects of Stewarding operations.
  • Observe, coach, motivate, and counsel team, performs staff appraisals/disciplinary actions if required.
  • Maintain department communication logbook and update notice board.

Qualifications

  • Minimum 5 to 6 years of Experience. At least 01 year of experience in same job role.
  • Excellent verbal and written communication.
  • Strong operational & Technical knowledge.
  • Strong Team Player and excellent in follow-ups.

Our Commitment to Diversity & Inclusion

We are an inclusive company, and our ambition is to attract, recruit, and promote diverse talent.



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