Customer Support Specialist for Stone Industry

2 days ago


Jaipur, Rajasthan, India FIGSI Centre For Stone Excellence Full time

About FIGSI Centre For Stone Excellence: We are a leading training center in Jaipur, specializing in providing high-quality training to candidates for CNC operations in the stone industry. Our mission is to equip individuals with the necessary skills and place them in various positions within our affiliated sister companies.

Job Summary: We are seeking a highly skilled Telecaller to join our team at FIGSI Centre For Stone Excellence. As a Telecaller, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional support to our clients.

Key Responsibilities:

  • Proven experience as a telecaller, telesales representative, or similar students-facing role
  • Excellent verbal communication skills
  • Strong listening skills and ability to handle objections professionally
  • Good knowledge of industry-specific services is a plus
  • Basic knowledge of MS Office and CRM system is a plus
  • Ability to work independently and as part of a team

Required Skills and Qualifications:

  • Prompt and professional communication skills
  • Ability to multitask and manage multiple calls simultaneously
  • Excellent problem-solving and conflict resolution skills
  • Knowledge of sales techniques and principles is a plus

What We Offer: A competitive salary of approximately ₹ 25,000 - ₹ 35,000 per month, depending on experience, along with opportunities for career growth and professional development.



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