Content Reviewer

3 weeks ago


Mumbai, Maharashtra, India TransPerfect Full time

About the Role

We are seeking a highly skilled Content Moderator to join our team at TransPerfect. As a Content Moderator, you will be responsible for welcoming participants to our data collection project and leading them through the data collection session.

Key Responsibilities:

• Understanding project-provided documentation to assist participants
• Interacting with participant(s) and leading them through the data collection session
• Acknowledging and resolving participants' issues, escalating unsolved issues
• Capturing data for the assigned project, aiming to reach the targeted daily goal
• Conveying session details to the Project Manager and Production team
• Communicating and coordinating with the project team

Requirements:

• Fluency in the language of collection and English
• Technical proficiency in using a Mac, iPhone, and comfortable working with Terminal in macOS
• Ability to troubleshoot problems and find solutions
• Availability for the whole duration of the project (2-3 weeks since the beginning of the project)
• Working hours: 8:30 am – 5:30 pm



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